Benefits:
- Complementary Membership
- Bonus based on performance
- Employee discounts
Benefits/Perks
- Competitive Compensation
- Commission
- Bonus Structure details if applicable
- Free IR Sauna Membership
- Paid Training
Job Summary
The Assistant Studio Manager works closely with the Franchise General Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.
Assistant Studio Managers assist the Franchise GM with the five main studio responsibilities:
- Team Management
- Member Management
- Inventory Management
- Facility Management
- Event/Outreach Support
The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented, and committed to advancing the knowledge and benefits of IR saunas, redlight therapy and Perspire as a company.
Responsibilities
- Working closely with the Franchise GM on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
- Assisting in the training, coaching, and development of team members
- Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
- Acting as a liaison between the Franchise GM and team members
- Communicating all updates, new products/offerings, events, and protocols to the team in partnership with the Franchsie GM
- Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts
- Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service
- Resolving any guest complaints or membership issues with the highest level of customer service
- Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests
- Promoting Perspire as needed at Events within the Tampa Bay Community
- Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
- Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
- Ensuring that lead outreach through calls, text and emails are within the required cadences and with a high standard of customer service and knowledge of what Perspire can offer guest. *Previous experience with CRM programs or Axle specifically is a plus!
- Performing weekly and monthly inventory purchasing and processing functions
- Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly in conjunction with Franchise GM
Qualifications
- Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
- Results-driven and motivated to meet or exceed sales targets
- Ability to lead and influence others to achieve goals
- Superior customer service skills to mediate all situations with a calm, helpful demeanor
- No-job-is-too-small attitude
- Passionate about health and wellness
- Consistently show a positive attitude & take responsibility for your own actions
- Strong collaboration, organizational, and prioritization skills
- Flexible and available to work varied shifts, including evenings and weekends
*Previous management within the Health and Wellness space is a plus!
About Perspire
Perspire’s mission is to make wellness accessible through innovative technology-based solutions. We aim to create an environment where guests feel seen, supported, and better than when they arrived.
Our culture values positivity, growth, and personal responsibility. We believe when our team feels empowered, our guests feel it too.
If you’re looking for a role where you can blend wellness, hospitality, and meaningful connection — we’d love to meet you.
Compensation: $17.00 per hour
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.
Perspire Sauna Studio of South Tampa
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